// IF AGENTS ARE AVAILABLE:
    function agents_available() 
    {

//      document.getElementById('smartbutton').innerHTML = '<A HREF="" onClick="window.open(\'https://admin.instantservice.com/links/5917/17359\',' + 
//        '\'custclient\',\'width=600,height=160,scrollbars=0\');return false;">' + 
//        '<IMG SRC="images/chat_1.jpg" border=0 alt="Chat with a loan specialist. Available Monday through Friday 9am&ndash;5pm Pacific Standard Time"></A>';
//      return true;

    }
    // IF AGENTS ARE NOT AVAILABLE:
    function agents_not_available() 
    {
    //  document.getElementById('smartbutton').innerHTML = '<A HREF="" onClick="window.open(\'https://admin.instantservice.com/links/5917/17359\',' + 
      //  '\'custclient\',\'width=600,height=160,scrollbars=0\');return false;">' + 
//        '<IMG SRC="images/chat_1.jpg" border=0 alt="Chat with a loan specialist. Available Monday through Friday 9am&ndash;5pm Pacific Standard Time"></A><br>';
//      return true;
    }